Incident Management

Detect, Respond, and Learn from Every Security Incident

Complete incident lifecycle management from initial reporting through post-incident review. Classify incidents by severity, execute structured response workflows, perform root cause analysis, link incidents to risks and controls, track timelines with full activity logs, and generate compliance-ready incident reports.

The Problem We Solve

See why organizations switch to Compliance Enablers for incident management.

Industry Challenges

  • Incidents tracked in email threads and chat messages — no structured workflow
  • No standardized severity classification — every incident handled ad hoc
  • Root cause analysis is an afterthought — same incidents keep recurring
  • Regulatory notification deadlines missed because there's no tracking system
  • Lessons learned documented but never applied — no connection to risk or controls

How We Solve It

  • 8-stage incident lifecycle pipeline with 24 response playbooks and MTTR/MTTD metrics
  • Standardized severity classification with automated escalation and SLA tracking
  • 3 root cause analysis methods (5-Why, Fishbone, Causal Chain) with MITRE ATT&CK mapping
  • Regulatory notification tracking across 15 jurisdictions with countdown timers
  • CAPA tracking with effectiveness verification — incidents link directly to risk and control updates

8-Stage Incident Response Pipeline

Detect
Triage
Contain
Investigate
Eradicate
Recover
Post-IR
Close
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Incident Management - Compliance Enablers Platform

Key Features

Everything you need in Incident Management.

24 Ready-to-Use Response Playbooks

21+ tabs. 24 playbooks covering ransomware, data breach, phishing campaign, DDoS, insider threat, malware outbreak, unauthorized access, system outage, credential theft, lateral movement, supply chain compromise, and more. MTTR/MTTD metrics tracking.

12 Incident Type Categories with 50+ Subtypes

Security breach, malware, phishing/social engineering, DoS, insider threat, data leak, system outage, physical security, compliance violation, vendor/third-party, fraud — each with 4-6 subtypes.

3 Root Cause Analysis Methods

5-Why Analysis (iterative drilling), Fishbone/Ishikawa Diagram (6-category analysis), and Causal Factor Chain (event sequence with timeline).

8-Stage Incident Lifecycle Pipeline

Detection → Triage → Containment → Investigation → Eradication → Recovery → Post-Incident → Closure. Each stage with role assignments and estimated duration.

MITRE ATT&CK Mapping & SIEM Integration

14 tactics and 60+ techniques mapped to incidents. SIEM integration for automated incident detection. Classify incidents by attack technique for pattern analysis.

Regulatory Notification Tracking

Track notification deadlines across 15 jurisdictions with countdown timers. CAPA tracking with effectiveness verification.

Why It Matters

See the impact on your organization.

Structured workflows ensure incidents are captured, triaged, and responded to within defined SLAs
Root cause analysis feeds back into risk management and control improvements
Generate incident reports for regulators and auditors with complete timelines
Pre-built response playbooks reduce mean time to resolve common incident types
Incident data automatically enriches risk scores and highlights control gaps

Part of the Unified Platform

Incident Management is deeply integrated with every other module in the platform.

Ready to see Incident Management in action?

Schedule a personalized demo and see how Incident Management can transform your compliance workflow.

Schedule a Demo