Policies & Docs

Change Management

Change requests, approval steps and implementation reviews.

Record proposed changes, their impact and implementation plans. Track permitted lifecycle steps and capture post-implementation review outcomes.

What you can do

Maintain change requests

Create and update a change with its type, risk, requester, implementation window, impact, test and backout plans, and related records.

Track approval and execution

Record permitted changes from request and review through approval, scheduling and implementation, including rejection or backout.

Record a post-implementation review

For a completed or backed-out change, record whether it succeeded, succeeded with issues or failed, together with review notes.

Who uses it

  • Change owners and implementers
  • Change advisory and compliance teams

Things to know

  • Actions depend on permissions. Server-enforced separation of duties depends on organisation configuration and plan defaults. The register records change execution and review; it does not execute infrastructure changes.