CommunicationPlan
Clause 7.4: Who, What, When, and How — On Record
Clause 7.4 asks a deceptively simple question: what ISMS communications happen, when, with whom, and how? This module answers it with a register of planned communications — internal staff and management updates, external party notices, and regulator communications — each with audience, frequency, owner, and review dates. A small module, but one auditors check and checklist tools do not have.
The problem we solve.
Why teams switch to Compliance Enablers for communication plan.
Industry challenges
- Clause 7.4 answered in audits with whatever the CISO can remember on the day
- Regulator communication duties known to one person and documented nowhere
- Recurring communications quietly stop when their unofficial owner changes roles
How we solve it
- A communications register covering what, when, who, and how for every planned communication
- Explicit regulator and external party plans with named owners
- Frequencies and review dates keep the programme running and current
Built for depth,
out of the box.
Every capability is production-ready on day one. No add-ons, no extra subscriptions.
Communications Register
Plan each recurring ISMS communication — for example, a quarterly information security status update — with its purpose, audience, frequency, and owner.
Internal, External & Regulator Audiences
Distinguish internal management and staff communications from external party and regulator communications, with active regulator plans clearly visible.
Who-What-When-How Structure
Each plan captures the elements clause 7.4 names: what is communicated, when, to whom, and how — directly answerable in audit.
Review Dates & Overdue Flags
Plans carry last-review and next-review dates with overdue flags, keeping the communication programme current rather than ceremonial.
Why it matters.
Part of a connected whole.
Communication Plan shares a unified data model with every other module. Zero silos, by design.
See Communication Plan
in action.
Book a 30-minute demo and we'll walk you through communication plan tailored to your team, frameworks, and priorities.