Exception Management
Manage Policy Exceptions with Full Traceability
Structured exception management for policy waivers, control deviations, compensating controls, and risk acceptances. Route exception requests through multi-level approval workflows, document justifications and compensating controls, set time-bound expiry dates, and link exceptions to the risks and evidence they affect.
The Problem We Solve
See why organizations switch to Compliance Enablers for exception management.
Industry Challenges
- Exceptions tracked in emails or not tracked at all — no audit trail
- No standardized approval process — exceptions granted informally
- Expired exceptions continue operating because nobody monitors expiry dates
- No documentation of compensating controls — auditors flag every exception
How We Solve It
- Structured exception workflows with business justification and multi-level approval chains
- 35 pre-built templates across 8 categories with auto-fill for common scenarios
- Time-bound exceptions with auto-expiry and SLA-based escalation (3 days for Critical → 10 days for Low)
- Full audit trail of every exception decision with compensating controls documentation
Key Features
Everything you need in Exception Management.
35 Pre-Built Exception Templates
Ready-to-use templates for compensating controls (VPN MFA, legacy encryption), deviations (patch deferral, remote access), waivers (DLP bypass, vendor assessment, SoD override), and risk acceptance scenarios.
4 Exception Types Across 8 Categories
Types: Compensating Control, Deviation, Waiver, Risk Acceptance. Categories: Control, Technology, Regulatory, Access, Policy, Data Handling, Third-Party, and Operational.
Multi-Step Approval with Risk Scoring
IT Manager → Security → CISO approval chains. Inherent vs. residual risk scoring with linked controls, policies, risks, and evidence.
SLA-Based Escalation & Auto-Expiry
3 days for Critical → 10 days for Low. Time-bound exceptions with auto-expiry, periodic review frequency (Monthly, Quarterly, Annual), and renewal tracking.
Why It Matters
See the impact on your organization.
Part of the Unified Platform
Exception Management is deeply integrated with every other module in the platform.
Ready to see Exception Management in action?
Schedule a personalized demo and see how Exception Management can transform your compliance workflow.
Schedule a Demo